Despatching orders is the final step in the internal workflow for manufacturing. Depending on your business, there may be additional elements of a project that are required after despatching like installation. It is important to create a despatch docket as a record of what was despatched and when. Optionally you can close the order related to the despatch if it is complete.
Determining Orders for Despatch
In most cases you will have a jobcard or other details for the order to despatch. You can also use the Job - Despatch - Invoice variance dialog to review orders between dates and ensure that they have been despatched in full and/or invoiced.
Typical Despatch Process
Review the article Create a New Despatch for more information on the typical despatch process.
Pick and Pack Despatching
If you business uses a pick and pack model or you want to cross-check items to be despatched against to original order you can create a blank despatch docket and 'scan' items onto it. Review the article Pick and Pack Despatch Processing for more information.
Defaults and Overrides
Add All Order Lines
By default when a new despatch is created the option to include all order lines automatically is set to Yes. You can request that this is overridden so that you manually add order lines or use barcode scanning insted. Please contact us at firstname.lastname@example.org to request this option. Keep in mind this is a global override for your companies M-Power system.
Close Related Order
By default when a new despatch is created the option to close the related order is set to Yes. You can request that this is overridden so that you manually close related orders. Please contact us at email@example.com to request this option. Keep in mind this is a global override for your companies M-Power system.